Emergency Prepareness Guide

DON'T BE CAUGHT OFF GUARD DURING AN EMERGENCY... BE PREPARED!

Due to inclement weather, power outages or a variety of factors that may cause some or all ASI branches to be closed, you can still securely access your account with the following services:


laptop

Online Banking (EASI)

Access your account 24/7 to check your

balance, see what checks have cleared or

been deposited, transfer funds & more.



cell phone



Mobile Banking App

Get on-the-go account access on

your smart phone or tablet

(must be enrolled in Online Banking)



building
   
       CO-OP Shared Branching

Visit one of 3,000 Shared Branches and

1,200 surcharge-free ATMs nationwide



phone 24


DASI

Use our 24 hour phone system to check your

balance, check clearings, transfer funds & more.

800.749.6193



Already know your evacuation route and/or location? Click here for Co-op Shared Service Branch locations, or call 800.919.CUSC (2872) to find a shared branch near you. 

 

How to use the Online Banking System (EASI):

To register for Online Banking (EASI), you can enroll on our home page or by calling 504-733-7274. Once prompted, you will need to provide your Member ID Number and Social Security Number. If you have used Online Banking (EASI) before, simply enter your Member Number and password to log in.

                           

How to Start Using Mobile Banking

If you don’t use mobile banking yet, it’s easy to get started. First, download the free app via the App Store (if you have an iOS device) or Google Play (if you have an Android device). To access your account, use the same log-in information that you use for online banking. After that, your account information will appear in the app and you can start checking out some of its features. Additionally, if you have Apple’s Touch ID or Samsung's Touch ID, you can log-in by scanning your fingerprint. The app is fully secure and all your information is private and confidential.


How to find a Co-op Shared Branch:

ASI partners with a number of Financial institutions across the country to provide you with access to your account during emergencies. You must have your Member Number and proper identifi­cation to access your account. Most service centers are open Monday through Saturday, and can assist you with a number of services including:

• Checking Your Balances 

• Check Cashing

• Deposits and Withdrawals* 

• Loan Payments

• Account Transfers 

• Purchase of Traveler’s Checks & Money Orders

*Some withdrawal limits may apply. 

 

How to use the Phone System:

To access DASI, ASI’s audio response phone system, call 504.733.7274 or 800.749.6193. This number may also be used to speak with our Telephone Service Representatives. You will need your Member Number and your Personal Identification Number (PIN).

 


   

 

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