Important Information for Prepaid Card Holders

Important Information for Prepaid Card Holders
4/29/2019 10:32:11 AM

In March, all CUMoney cardholders were mailed notifications announcing enhancements to their prepaid accounts and the approaching receipt of new cards. New cards were mailed in April with activation instructions and information including:


• transferring funds and funds availability

• instructions regarding PINs, bill payment, recurring payments and direct deposits


Please note that all current cards (prior to April distribution) will continue to function normally until 5/5/19. On this day, balances will be automatically transferred to the new cards. Current cards will be closed on 5/31/19. 


Cardholders will receive a new replacement card if the card status is:

• active and

o   has an available balance or

o   had a positive available balance within the last 90 days

·    • needs activation and

o   has an available balance or

o   has $0 available balance but was issued within the last 90 days

 Any card with an April expiration date will be issued at a later date.

 

Cardholders will not receive a new replacement card if the card status is

·    • active and

o   has not had a positive available balance within the last 90 days

·    • needs activation and

o   has $0 available balance and card was issued over 90 days ago

o   has a negative available balance

·   • blocked for lost/stolen, restricted, or closed


For more information regarding your CUMoney Prepaid Card, visit cumoney.com.


CUMoney Disclosures

CUMoney Fee Schedule

 

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Categories: Notice to Members


 

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